po tygodniu od tego kiedy mnie zapewniali, ze aktywacja potrwa nie dluzej niz 48h. :
" I apologize for the inconvience however a senior agent will respond to your request as soon as possible. Due to high volumes of emails received it can sometimes take some time before an agent can contact you but let me assure you if you sent an email sucsessfully to
senior@neteller.com, your issue is being looked at. Please wait for a reply."
dodam, ze jeszcze w ciagu tego tygpodnia oczekiwan, 2 razy sie kontaktowalem z live chat i zapewniano mnie, ze jak poczekam jeszcze 48h to napewno skontaktuja sie ze mna i wszystko bedzie ok... zero odzewu. wiec jako ze bylo rano, a czlowiek sie wku_rwia najbardziej z ranca, to wszedlem na live chata..
pierwsza podpadajaca akcja :
"
All operators are currently assisting others members. Your estimated wait time is 15 minutes. Looking for answers while you wait? Visit our Online Help section at
http://help.neteller.com, for answers to common questions.
Chat InformationThank you for holding. Your estimated wait time is 10 minutes. Looking for answers while you wait? Visit our Online Help section at
http://help.neteller.com, for answers to common questions.
Chat InformationThank you for holding. Your estimated wait time is 10 minutes. Looking for answers while you wait? Visit our Online Help section at
http://help.neteller.com, for answers to common questions.
Chat InformationThank you for holding. Your estimated wait time is 10 minutes. Looking for answers while you wait? Visit our Online Help section at
http://help.neteller.com, for answers to common questions.
Chat InformationThank you for holding. Your estimated wait time is 9 minutes. Looking for answers while you wait? Visit our Online Help section at
http://help.neteller.com, for answers to common questions.
Chat InformationThank you for holding. Your estimated wait time is 4 minutes. Looking for answers while you wait? Visit our Online Help section at
http://help.neteller.com, for answers to common questions.
Chat InformationThank you for holding. Your estimated wait time is 2 minutes. Looking for answers while you wait? Visit our Online Help section at
http://help.neteller.com, for answers to common questions.
Chat InformationThank you for holding. Your estimated wait time is 2 minutes. Looking for answers while you wait? Visit our Online Help section at
http://help.neteller.com, for answers to common questions.
Chat InformationThank you for holding. Your estimated wait time is 2 minutes. Looking for answers while you wait? Visit our Online Help section at
http://help.neteller.com, for answers to common questions.
Chat InformationThank you for holding. Your estimated wait time is 2 minutes. Looking for answers while you wait? Visit our Online Help section at
http://help.neteller.com, for answers to common questions.
Chat InformationThank you for holding. Your estimated wait time is 2 minutes. Looking for answers while you wait? Visit our Online Help section at
http://help.neteller.com, for answers to common questions.
Chat InformationThank you for holding. Your estimated wait time is 2 minutes. Looking for answers while you wait? Visit our Online Help section at
http://help.neteller.com, for answers to common questions.
Chat InformationThank you for holding. Your estimated wait time is 2 minutes. Looking for answers while you wait? Visit our Online Help section at
http://help.neteller.com, for answers to common questions.
Chat InformationThank you for holding. Your estimated wait time is 2 minutes. Looking for answers while you wait? Visit our Online Help section at
http://help.neteller.com, for answers to common questions.
Chat InformationThank you for holding. Your estimated wait time is 2 minutes. Looking for answers while you wait? Visit our Online Help section at
http://help.neteller.com, for answers to common questions.
Chat InformationThank you for holding. Your estimated wait time is 2 minutes. Looking for answers while you wait? Visit our Online Help section at
http://help.neteller.com, for answers to common questions.
Chat InformationThank you for holding. Your estimated wait time is 2 minutes. Looking for answers while you wait? Visit our Online Help section at
http://help.neteller.com, for answers to common questions.
Chat InformationThank you for holding. Your estimated wait time is 2 minutes. Looking for answers while you wait? Visit our Online Help section at
http://help.neteller.com, for answers to common questions.
"
i te 15min oczekiwania, przerodzilo sie w ponad 30min..
i moje konwersacja :
"
Parm: Welcome to our live chat service. How may I help you?
Imie i Nazwisko: helo
Parm: Hello, how may I assist you?
Imie i Nazwisko: im waiting over week
Imie i Nazwisko: for full activation of my account
Parm: Which date were the documents sent in on?
Imie i Nazwisko: i sent to
senior@neteller.com on 29-04
Imie i Nazwisko: my documents
Imie i Nazwisko: and no one give me answerd
Imie i Nazwisko: please tell my, why im waiting so long?
Imie i Nazwisko: your friend toled my tht it will take 48houers
Parm: I apologize for the inconvience however a senior agent will respond to your request as soon as possible. Due to high volumes of emails received it can sometimes take some time before an agent can contact you but let me assure you if you sent an email sucsessfully to
senior@neteller.com, your issue is being looked at. Please wait for a reply.
Imie i Nazwisko: how long do i wait?
Imie i Nazwisko: i shuld sent second mail?
Parm: Yes it would be a good idea to resend the documents just incase it was misplaced somehow.
Imie i Nazwisko: oh no!
Imie i Nazwisko: and another 48houers wait?>
Imie i Nazwisko: and then you will tel me that same?
Imie i Nazwisko: that i should wait
Imie i Nazwisko: and resend documents
Parm: I apologize for the inconvience but you will recieve a reply in the order your request was sent. If you have sent the first email you should recieve a reply as soon as your documents are reviewed. Please be patient as it could sometimes take a couple days.
Imie i Nazwisko: why are you serving me soo?
Parm: However just to be on the safe side I suggest you resend your documents.
Imie i Nazwisko: my famili must sent my money
Imie i Nazwisko: and it cant be done
Imie i Nazwisko: why neteller is so bad handeling with me?
Parm: Again I apologize, I am going to get a senior agent to take a look at your account. Please hold.
Imie i Nazwisko: ok
Imie i Nazwisko: ahat thema of my email i should give?
Parm: We are checking your account, please give me one moment.
Imie i Nazwisko: ok
Parm: Thank you for your patience...
Parm: Again I apologize but if you can resend the documents to
senior@neteller.com we can have an agent take a look at them right away and email you back.
Imie i Nazwisko: what thema shoud i give for this email?
Parm: I do not understand, can you please clarify your last question?
Imie i Nazwisko: yes, when ypou are sending email, you should give him an thema, subject. what should it be?
Parm: It should include your account ID, and full name in the subject.
Imie i Nazwisko: OK, ME EMAIL WOS SENT TO YOU
Imie i Nazwisko: how long it will tak, that you give me full actiwation?
Parm: The email you sent is sent to a senior agent and not me. You will recieve a reply very shortly. Please wait for them to reply back to you.
Imie i Nazwisko: could it be replyed today?
Parm: Yes you will be replied back today as it is put on rush review.
Parm: Is there anything else I can assist you with?
Imie i Nazwisko: yes
Imie i Nazwisko: when the supord wil speak in polish?
Imie i Nazwisko:
Parm: I didnt understand your last question, can you please clarify?
Imie i Nazwisko: yes, when it will be awable to live chat in polish leanguage?
Parm: I'm not sure.
Imie i Nazwisko: ok, thank you
Imie i Nazwisko: and good day
"
tak, ze widzicie, ze to wcale tak szybciutko nie idzie.. wiec, oby mi sie tylko takie cos przytrafilo i zobaczymy co dalej..
